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Use this page when you want to subscribe to a paid plan, change from one paid plan to another, switch billing cycle, or move to Free.

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Before you start

  • Confirm you can access Settings > Billing.
  • Confirm you selected Monthly or Yearly.

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Start the plan change flow

  1. Click your name at the bottom of the main navigation.
  2. Click Billing.
  3. Click the Update subscription button.
  4. Set your billing cycle in the pricing modal.
  5. Click the action button on your target plan:
    • Choose plan for a different paid plan
    • Bill yearly or Bill monthly for cycle change on the same plan

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If this is your first paid subscription

Remapdb sends you to Stripe Checkout.
  1. Complete checkout details in Stripe:
    • Billing address
    • Payment method
    • Tax details when applicable
    • Promotion code when needed
  2. Submit the payment in Stripe.
  3. Wait for redirect back to Remapdb.
  4. Open Settings > Billing and confirm the plan and cycle update.

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If you already have a paid subscription

Remapdb keeps you in the app and shows a confirmation flow.
  1. Review the amount and timing in the confirmation modal.
  2. Click the confirm action.
  3. If Stripe requests authentication, complete it.
  4. Return to Settings > Billing and confirm:
    • Current plan
    • Status
    • Billing period
    • Renew date

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How charges and timing work for paid-plan changes

Change typeWhat happens
Move to a higher-cost paid planThe change is immediate. Remapdb calculates proration for the remaining time in your current period and charges the shown amount now.
Move to a lower-cost paid planThe change is scheduled for your current billing period end. You keep your current plan until that date.
Downgrade from paid plan to FreeThe downgrade is scheduled for your current billing period end.
Change billing cycle from Monthly to YearlyThe change is immediate. Billing date resets to today and proration is applied in the confirmation amount.
Change billing cycle from Yearly to MonthlyThe change is scheduled for your current billing period end.
In all immediate-change cases, the confirmation dialog shows the exact proration breakdown and total that will be charged today.
Changing to a lower plan or to Free does not erase your paid-feature setup. Remapdb keeps those settings saved, and they become available again if you upgrade later.

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When change is blocked by scheduled change

If you already have a scheduled change (including scheduled downgrade), Remapdb blocks a new change until the existing schedule is removed.
  1. Open Settings > Billing.
  2. Click the Cancel scheduled change button.
  3. Confirm the release action.
  4. Click the Update subscription button again.
  5. Repeat the plan change flow.
This guard prevents conflicting future billing instructions on the same subscription.

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What success looks like

In Settings > Billing:
  • Current plan shows your selected target plan.
  • Status is not blocked by payment warnings.
  • Billing period matches your selected cycle.
  • Renew date is present.
  • Charge details are visible in the plan summary.
Then validate features tied to your selected plan:
  • Quoting controls
  • Branding controls
  • SEO and API controls when applicable

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Common failure patterns and fixes

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Billing page still shows old plan after checkout

  1. Refresh the page.
  2. Wait briefly for Remapdb’s cache to clear.
  3. Open Settings > Billing again.
  4. If the payment is success but the status remains incomplete, contact support.

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Payment authentication interrupted

  1. Start the upgrade again.
  2. Complete the Stripe authentication step.
  3. If the status remains incomplete, follow Payment failed: next steps.

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Schedule conflict message appears

  1. Click the Cancel scheduled change button first.
  2. Confirm the release.
  3. Start the upgrade again.