- a setting is locked and you are not sure why
- you are comparing plans before upgrading
- you need to confirm what is included in your current subscription
Check your plan and open the comparison dialog
Open Billing
Open Billing in Remapdb.
You can also click your name at the bottom of the main navigation, then click Billing.
You can also click your name at the bottom of the main navigation, then click Billing.
Review your current subscription
In the Current plan area, check your plan name, status, billing cycle, and next renewal date.
How to read the plan comparison dialog
- A check mark means the feature is included.
- A horizontal line means the feature is not included.
- Numeric values (for example website count, quotes per day) are hard limits.
- In the Quotes per day row, very high plan limits are shown as Unlimited.
- In the Branding section, colors are shown as one row.
- Basic means base color controls.
- Full means full color controls.
If a control is visible but disabled, check your plan first, then compare feature access in this page.
Core plan limits
| Capability | Free | Plus | Pro | API | MAX |
|---|---|---|---|---|---|
| Website access | 1 | 1 | 5 | 1 | 10 |
| Quotes per day | 5 | Unlimited | Unlimited | 5 | Unlimited |
| API access | — | — | — | ✓ | ✓ |
- Website access is the number of websites where you can run the widget or WordPress plugin.
- Quotes per day is the daily number of accepted quote submissions.
- API access controls whether you can use Remapdb API credentials and endpoints.
Quoting feature availability
| Feature | Free | Plus | Pro | API | MAX |
|---|---|---|---|---|---|
| VIN and Registration details | — | ✓ | ✓ | — | ✓ |
| Dealers | — | — | ✓ | — | ✓ |
| Pricing | — | — | ✓ | — | ✓ |
| Custom message | — | — | ✓ | — | ✓ |
| Auto-respond email | — | — | ✓ | — | ✓ |
- VIN and Registration details lets customers submit VIN or registration data in the quote form.
- Dealers lets customers pick a dealer from your dealer network in the quote flow.
- Pricing shows service and option prices in the quote form and the estimated total.
- Custom message shows your own message under the form (for example notes, terms, or expectations).
- Auto-respond email sends an automatic confirmation email after a quote is submitted.
Branding feature availability
| Feature | Free | Plus | Pro | API | MAX |
|---|---|---|---|---|---|
| Colors | Basic | Full | Full | Basic | Full |
| Font | — | ✓ | ✓ | — | ✓ |
| Remove Remapdb branding | — | ✓ | ✓ | — | ✓ |
| Complete styling | — | ✓ | ✓ | — | ✓ |
- Colors controls widget colors for light and dark themes.
- Font lets you apply your brand font to the widget.
- Remove Remapdb branding lets you hide Remapdb logo/copyright for white-label presentation.
- Complete styling unlocks advanced custom CSS styling.
Vehicle information availability
| Feature | Free | Plus | Pro | API | MAX |
|---|---|---|---|---|---|
| Vehicle photos | Branded | Unbranded | Unbranded | Unbranded | Unbranded |
| Vehicle logos | ✓ | ✓ | ✓ | ✓ | ✓ |
| Dyno chart | ✓ | ✓ | ✓ | ✓ | ✓ |
| All tuning stages | ✓ | ✓ | ✓ | ✓ | ✓ |
| Engine information | ✓ | ✓ | ✓ | ✓ | ✓ |
| ECU information | ✓ | ✓ | ✓ | ✓ | ✓ |
| Tuning options | ✓ | ✓ | ✓ | ✓ | ✓ |
| Tuning tools | ✓ | ✓ | ✓ | ✓ | ✓ |
| Work methods | ✓ | ✓ | ✓ | ✓ | ✓ |
- Vehicle photos shows vehicle image assets; on Free these images are branded.
- Vehicle logos shows manufacturer logos in the widget.
- Dyno chart shows stock vs tuned power and torque graph.
- All tuning stages shows stage-based tuning data where available.
- Engine information shows key engine specs.
- ECU information shows ECU details where available.
- Tuning options shows available tuning options for the vehicle.
- Tuning tools shows supported tuning tools.
- Work methods shows supported connection methods such as OBD/Bench/BOOT where available.
Support and services availability
| Feature | Free | Plus | Pro | API | MAX |
|---|---|---|---|---|---|
| Support | Email, Chat | Email, Chat | Email, Chat | Email, Chat | |
| Free widget setup | ✓ | ✓ | ✓ | ✓ | ✓ |
| Free WordPress plugin setup | — | ✓ | ✓ | — | ✓ |
| Free styling setup | — | ✓ | ✓ | — | ✓ |
| Custom auto-reply email domain | — | — | ✓ | — | ✓ |
- Support defines which support channels are available in your plan.
- Free widget setup means the team can help place widget code correctly on your website.
- Free WordPress plugin setup means setup help for plugin installation/activation.
- Free styling setup means help with visual setup to match your website.
- Custom auto-reply email domain means support for sending quote auto-replies from your own domain.
Customer experience availability
| Feature | Free | Plus | Pro | API | MAX |
|---|---|---|---|---|---|
| Torque units change | ✓ | ✓ | ✓ | ✓ | ✓ |
| Language change | ✓ | ✓ | ✓ | ✓ | ✓ |
| Language auto-detect | — | ✓ | ✓ | — | ✓ |
- Torque units change lets website visitors switch between Nm and ft-lb.
- Language change lets website visitors switch widget language manually.
- Language auto-detect automatically picks language from visitor browser language.
SEO feature availability
| Feature | Free | Plus | Pro | API | MAX |
|---|---|---|---|---|---|
| Share vehicle links (SEO) | — | ✓ | ✓ | — | ✓ |
| Automatic metadata | — | — | ✓ | — | ✓ |
| Automatic vehicle summary | — | — | ✓ | — | ✓ |
- Share vehicle links (SEO) lets users share direct vehicle result links.
- Automatic metadata updates page title and description for better search visibility.
- Automatic vehicle summary shows a visible vehicle summary block for users and search engines.
API and customisations feature availability
| Feature | Free | Plus | Pro | API | MAX |
|---|---|---|---|---|---|
| API access | — | — | — | ✓ | ✓ |
| Database management | — | — | ✓ | — | ✓ |
- API access enables API credentials and API usage in the API section.
- Database management applies to the database customisations area, which is currently in coming-soon rollout.
Advanced capabilities included in all plans
| Feature | Free | Plus | Pro | API | MAX |
|---|---|---|---|---|---|
| Translations in 20 languages | ✓ | ✓ | ✓ | ✓ | ✓ |
| Responsive widget | ✓ | ✓ | ✓ | ✓ | ✓ |
| Run everywhere | ✓ | ✓ | ✓ | ✓ | ✓ |
| Unlimited usage on a website | ✓ | ✓ | ✓ | ✓ | ✓ |
| Daily database updates | ✓ | ✓ | ✓ | ✓ | ✓ |
| WordPress plugin | ✓ | ✓ | ✓ | ✓ | ✓ |
- Translations in 20 languages means the widget interface is available in all supported languages listed by Remapdb.
- Responsive widget means the widget adapts to desktop, tablet, and mobile screens.
- Run everywhere means broad website/platform compatibility, including WIX with minor limitations.
- Unlimited usage on a website means you can place the widget on as many pages as needed inside each allowed website.
- Daily database updates means vehicle data is refreshed continuously as part of daily updates.
- WordPress plugin means plugin-based installation is available in every plan.
If a feature is still locked after upgrade
Refresh the page where the control is locked
Reload the page where you expect the feature, then check again.
Confirm the plan change in Billing
Open Billing and confirm the new plan is active.
Check if the issue is a limit, not a missing feature
Verify website slots and daily quotes. Limits and feature flags are different.
Validate in the relevant section
Check the exact area again: Installation, Quoting, Branding, Settings, or API.