remapdb.com sender domain.
What this changes
After setup is completed, your customer auto-reply emails can show your business sender identity (for examplequotes@yourdomain.com) and your sender name.
This makes your emails look more branded and trusted for your customers.
Where to start in the interface
You can open the same request flow from two places:- Click the Quoting item in the main navigation, go to the automation area, then click the Help me use my domain button.
- Click the Support item in the main navigation, find Custom auto-reply email domain, then click the Request help button.
Before you submit
- Make sure auto-reply is already configured in Set up quoting automation.
- Decide which business email address you want to use as the sender.
- Decide which sender name customers should see.
- Make sure you can update your DNS records when support sends verification instructions.
Custom sender-domain setup depends on your plan and feature access. If the action is not available, your current plan does not include this feature.
Submit the request
1
Open the request form
Click the Help me use my domain button in Quoting, or click the Request help button in the Custom auto-reply email domain support card.
2
Enter business email address
In Business email address, enter the mailbox you want to use for auto-replies.
3
Enter from name
In From name, enter the sender name customers should see.
4
Add details (optional)
In Details, add useful context such as DNS provider, technical contact, and go-live date.
5
Complete captcha and submit
Complete the captcha check, then click the Request help button.
Field requirements
Business email address
- Required.
- Must be a valid email address format.
From name
- Required.
- Maximum 120 characters.
- Must not include special header-unsafe characters such as
<,>,:,",\, or line breaks.
Details
- Optional.
What happens after you submit
- Your request is saved and assigned a request ID.
- Your request is routed to the support team.
- You see a confirmation message in the interface.
- Support follows up to your account/request email (usual response target is 1 to 3 business days).
What support needs from you
- Business sender email address.
- Sender name.
- DNS provider name (for example Cloudflare, GoDaddy, cPanel).
- Person who can apply DNS changes.
- Target launch date (if you have one).
Validate the setup after support confirms completion
- Click the Quoting item in the main navigation and confirm Send auto-reply email is turned on.
- Submit one real test quote from a live page where your widget is installed.
- Open the received auto-reply and confirm the sender address and sender name are correct.
- Reply to the message and confirm the reply reaches your quote inbox.