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Use this page when you want customers to send files with quote requests. Click the Quoting item in the main navigation, then open the File upload section.

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What file upload does

When file upload is enabled, the quote form shows a Files upload area near the bottom of the form. Visitors can attach supporting files such as:
  • ECU read files
  • Vehicle photos
  • Diagnostic logs
  • Supporting documents
  • Other files your team needs before preparing a quote
After the quote is submitted, uploaded files are linked in quote emails so your team can download them.
File upload is available on the Pro and MAX plans.

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Turn on file upload

1

Open Quoting

Click the Quoting item in the main navigation.
2

Find File upload

Scroll to the File upload section.
3

Enable the setting

Turn on the File upload switch.
4

Check the live widget

Open a live page where the widget is installed, select a vehicle, and open the quote form.

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What visitors see

When the setting is active, visitors see a Files field in the quote form. They can:
  • Drag files into the upload area.
  • Click browse to select files from their device.
  • Remove a selected file before submitting the quote.
The quote submit button can stay disabled while files are still uploading. Wait until uploads finish before submitting a test quote.

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File limits

The live upload area shows the current limit, for example: 
Up to 4 file(s), 10 MB each.
Your exact file count can depend on the active upload configuration. The default size limit is 10 MB per file unless Remapdb has configured a different limit for your environment. If a visitor selects too many files, only the allowed number is processed. If a file is too large, the form shows a size error and the file is not attached.

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What your team receives

Uploaded files are added to quote emails as download links. Your team receives the file links in the main quote email. If dealer routing is enabled and the visitor selects a dealer, the selected dealer can also receive the quote email with the same file links. The quote email also includes a file security notice:
  • Remapdb does not scan uploaded files for viruses.
  • Scan files before opening them.
  • Uploaded file links are not permanent storage. Download and store files you need for customer work in your own workflow.
Only open files you trust and scan uploaded files before using them. Treat customer uploads like any other external attachment.

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If the setting is disabled

If File upload is disabled or does not save:
  1. Open Feature availability by plan.
  2. Confirm your account is on Pro or MAX.
  3. Open Billing and confirm your subscription is active.
  4. Reload Quoting and check the setting again.
When you move to a lower plan, Remapdb can keep the saved setting, but the live widget will not show file upload until your plan includes the feature again.

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Verify end-to-end

1

Open a live widget page

Use a real published page where the widget is installed.
2

Open the quote form

Select a vehicle, then click Request a quote.
3

Attach a small test file

Use a harmless test file below the size limit.
4

Submit the quote

Wait until the upload finishes, then submit the quote.
5

Check the received email

Confirm the quote email includes the uploaded file link and the file security notice.