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Use this page when your API credentials are locked or hidden.

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Plans comparison

PlanAPI access
Free—
Plus—
Pro—
API✓
MAX✓
If your current plan does not include API access, credential controls in the API page stay disabled.
For plan details, open Billing. For feature comparison, open Feature availability by plan.

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How to unlock API access

1

Open API settings

Click the API item in the main navigation.
2

Start upgrade flow

If API controls are locked, click the Upgrade plan button shown on the page.
3

Choose an API-enabled plan

In billing, select API or MAX and complete the subscription change.
4

Return and verify

Go back to the API page and confirm credentials are now enabled.
You can also open billing directly:
  • Click your name at the bottom of the main navigation.
  • Click the Billing item.

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What to verify after upgrade

  • API key and API secret are visible.
  • Copy buttons are enabled.
  • Generate new credentials button is enabled.
  • A staging test request succeeds.

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If access is still locked

  • Refresh the page after the subscription update.
  • Confirm you are in the correct Remapdb account.
  • Confirm subscription status is active in billing.
  • Contact support if access is still blocked after these checks.