Current API rate limits
- Up to 3,600 daily requests
Use 3,600 requests/day as your planning baseline unless support confirms a different account-specific limit.
What this means in daily operations
- 3,600/day is about 150 requests/hour on average.
- 3,600/day is about 2.5 requests/minute on average.
- Short bursts can still happen, but sustained traffic should stay under budget.
- Contact support if your normal traffic now exceeds your current baseline.
Plan your request budget
Estimate your normal traffic
Calculate how many API calls one user journey triggers, then multiply by expected daily sessions.
If you are close to today’s limit
- Pause non-critical background jobs.
- Increase cache duration for low-change data.
- Investigate duplicate or noisy request sources.
- Keep only customer-critical API calls active.
- Contact support if your normal traffic now exceeds your current baseline.