Where to find credentials
Click the API item in the main navigation. In the Credentials section, you will see:API keyAPI secret- Copy buttons
- Generate new credentials button
If credentials are disabled, your account does not currently have API access. Open Plan access.
Set up credentials
Copy both credential values
Click the Copy button next to
API key, then click the Copy button next to API secret.Store credentials in your server environment
Save both values in secure server-side environment variables or your secret manager.
Connect your backend service
Configure your backend to read the stored credentials and use them for API requests.
Rotate credentials safely
Clicking the Generate new credentials button creates a new key and secret pair. Use this rotation order:List every service that uses current credentials
Include web app backend, workers, scheduled jobs, and any integration scripts.
Update credentials in every environment
Replace old values in staging and production secret storage.
Common issues
- Credentials are disabled: open Plan access.
- Requests started failing right after rotation: one or more services still use old credentials.
- Staging works but production fails: compare environment variables between both environments.