WordPress plugin installation

​

Before you start

• Open your WordPress admin login page and sign in (for example: https://www.yourwebsite.com/wp-admin).
• Click the Users item in the main navigation.
• Click the Plugins item in the main navigation.
• If you can open both pages and you can see the Add user button, your access is usually correct.
• If you cannot open these pages, ask the website owner to give you Administrator role.

​

Method 1: Install from the plugin .zip file

​

Method 2: Install directly from WordPress plugin search

​

Connect the plugin to your Remapdb account

1. In WordPress admin, click the Remapdb item in the main navigation.
2. Click the Settings tab.
3. Click the Connect remapdb button.
4. Follow the on-screen instructions to complete connection.

​

Add the widget to a page with shortcode

[remapdb]

​

Block editor (Gutenberg)

1. Open the page in WordPress editor.
2. Click the Add block button.
3. Search for and select the Shortcode block.
4. Paste [remapdb] in the block.
5. Click the Update button or click the Publish button.

​

Elementor

1. Open the page in Elementor editor.
2. Click the Widgets tab.
3. Search for Shortcode.
4. Drag and drop the Shortcode widget to the desired location on the page.
5. Paste [remapdb] in the shortcode text area.
6. Click the Apply button to apply the changes or click the Update button if you are editing an existing page.

​

Classic editor

1. Open the page in WordPress editor.
2. Paste [remapdb] in the content where the widget should appear.
3. Click the Update button or click the Publish button.

​

Verify on live website

1. Open the live page URL.
2. Confirm the widget loads and accepts vehicle selections.
3. Submit a test quote and verify email delivery.

​

Common issues

1. Domain not added in allowed websites.
   • In Remapdb, click the Installation item in the main navigation.
   • In Add allowed websites, make sure the exact website is saved.
   • If needed, follow Add website in Remapdb.
   • Open your live page again and test.
2. Plugin is active, but shortcode/block is missing from the page.
   • In WordPress, click the Pages item in the main navigation.
   • Click the Edit link on the page where the widget should appear.
   • Add a Shortcode block.
   • Paste [remapdb].
   • Click the Update button.
   • Reload the live page and test.
3. An old saved version of the page is still loading.
   • In WordPress, click the Plugins item in the main navigation.
   • Click the Installed Plugins link and check if you use a speed/cache plugin.
   • If you use one, click the Settings link for that plugin, then click the Clear cache button or the Purge cache button.
   • If you do not use one, skip this step and continue.
   • If your hosting panel or CDN also has cache, clear it there too.
   • Reload the page with a hard refresh (Ctrl/Cmd + Shift + R) and test again.
4. Theme or page builder removes shortcode output.
   • Click the Edit link on the same page and move [remapdb] to a simple content area first.
   • Test with a basic Shortcode block instead of advanced theme blocks.
   • If it works in a simple block, keep it there or ask your theme support how to allow shortcode rendering in your current block type.

​

Need help from support

1. Support page: https://app.remapdb.com/support
2. Support email: support@remapdb.com